COVID-19 Update

As we continue to monitor the coronavirus (COVID-19) and take precautions in our own lives, we want to share what we’re doing at West End Residences.

With the spread of COVID-19, many organizations are understandably making the difficult decision to temporarily suspend services.

Closing is not possible for West End Residences. As housing sites for several vulnerable populations including homeless seniors, young mothers and LGBTQ young adults, we cannot close…. We are their home.

Many of our residents and staff are understandably worried. But despite our fears, we are a community and must continue to support each other. Over the past weeks, the staff has been working to ensure residents have an adequate supply of medication, nonperishable food, and basic cleaning supplies as we shelter in place.

For the safety of all concerned, even onsite staff check-in via phone or FaceTime and practice social distancing when possible. We are accelerating the use of technology to deliver services.

West End staff are strongly encouraged to stay home if they are feeling unwell. West End offers a generous amount of paid time off, and we are very flexible about how it can be used. We are making accommodations for staff with underlying health conditions. At our worksites, we have increased access to disinfectants and hand sanitizers. And we are testing work-from-home strategies for administrative staff.

Thank you for your continued support during this uncertain time. Together, we will get through this crisis.

We wish you and your loved ones health and safety.

How you can help

During COVID-19, the fastest way to help our residents (formerly homeless young mothers and their children, older adults and LGBTQ young adults) is to visit

Many friends of West End Residences have asked about other ways to help. The types of items you have needed at home also will be needed by our residents. Although staff have worked to ensure residents have adequate supplies, there will be an ongoing need for:

  • Hand sanitizer
  • Disinfectant wipes and disinfectant spray
  • Disposable gloves
  • Other cleaning and sanitary supplies (e.g. bleach, paper towels, tissues, trash bags)
  • Toiletries (e.g. deodorant, soap)
  • Nonperishable food (e.g. canned tuna, ramen noodles, canned goods)
  • Bottled water
  • Disposable diapers and baby formula for young families

West End Residences populations:

  • West End Intergenerational Residence: 40 older adults, 54 young mothers and 92 children under age 7 (average age is 21 months)
  • True Colors Supportive Housing: 60 young adults

For the safety our residents, please ship items to: 483 West End Avenue, New York, New York 10024.

Please check back for updates. Our ability to respond to specific supporter requests is limited at this time. The best way to contact us is to email volunteer[AT]westendres[DOT]org.

Even with social distancing, we continue to be stronger together. Thank you for your compassion.

Updated 3/17/20